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Product Repair
 

Please return the product for repair to one of the addresses below. Be sure to include payment with the returned product. For your own protection, be certain you ship the product by UPS, Federal Express or other traceable method. Products lost in transit to the repair facility are the responsibility of the customer. Freight costs to the Repair center are the responsibility of the customer. SII will bear the shipping cost of the return trip.

Please include with your product the following information:

  • Your return address.
  • Dated proof of purchase (to show the product is under warranty) for warranty repair or payment for out of warranty repair.

For out-of-warranty repair costs, please contact your nearest repair center.

Repair Centre Locations

Germany

Papyrus Software-Entwicklung GmbH
Hainbuchenweg 14-18
21224 Rosengarten b.
Hamburg Germany

tel: +49 4105 55 67 0
fax: +49 4105 55 67 50
mail: seiko@papyrus-gmbh.de
URL: http://papyrus-gmbh.de

Sweden

Memstore AB
Hagängsvägen 32
S-194 45 Upplands Väsby
Sweden

tel: +46-8-59410340
fax: +46-8-59410341

Switzerland

Lab Plus AG
Hombrechtikerstraße 10
Switzerland CH-8645 Jona

tel: +41-55 214 2565
fax: +41-55 214 2566
mail: labplus@bluewin.ch


United Kingdom

For SLP Printer Service ONLY:
Seiko U.K. Limited
SC House
Vanwall Road
Maidenhead
Berkshire
SL6 4UW
United Kingdom

tel: +44-1628-770988
fax: +44-1628-770655

Finland

Paricad OY
Yläportti 1 A
02210 ESPOO
FINLAND

tel: +358-9-4523 577
fax: +358-9-4125 475


Warranty Information
 
Limited Warranty on Hardware
Three (3) Year Limited Warranty
Seiko Instruments USA Inc. warrants this product against defects in materials and workmanship for a period of three (3) years from the date of original retail purchase (proof of purchase required). If Seiko Instruments USA Inc. receives notice of such defects during the warranty period, Seiko Instruments USA Inc. will either, at its option, repair or replace products which prove to be defective.
 
For more info, click here.
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